I'll try that soon, but the changelog doesn't mention mail getting stuck in the Outbox. I upgraded them to the the newest version of Outlook Redmeption at the time (released May 07, 2016), though it looks like they just came out with a new version a few days ago. If they use an old version of Outlook (2010) this is not a problem. If he double clicks the message (so it pops up in Outlook) he can hit the send button and it will sucessfuly send. When he sends an email in our program via Outlook Redemption (a third party program used for Outlook integration), the mail gets stuck in his outbox. My customer and I are using Office 365 with Outlook 2016 installed. This problem is happening for one of our customers and I have been unable to replicate on my side using the same version of Outlook.
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